Privacy Policy

Last updated: January 1, 2026

Introduction

Welcome to itabi. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our travel planning application.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Display name
  • Profile photo (optional)
  • Authentication credentials

Trip Information

When you use itabi to plan trips, we store:

  • Trip names and dates
  • Places and spots you want to visit
  • Your notes and itinerary details
  • Imported document content (temporarily, for parsing)

Location Data

If you enable location sharing during a trip:

  • Real-time location coordinates
  • Location accuracy and timestamp
  • This data is only collected when you explicitly enable location sharing and is automatically deleted after your trip ends

How We Use Your Information

We use your information to:

  • Provide and improve our travel planning services
  • Generate optimized itineraries
  • Enable collaboration with trip companions
  • Provide real-time features like location sharing (when enabled)
  • Send important notifications about your trips
  • Respond to your support requests
  • Improve our app through analytics and bug tracking

Data Sharing and Third Parties

We share data with third-party services only as necessary:

Service Providers

  • Google Places API: For geocoding and place information
  • Firebase: For authentication and real-time data sync
  • OpenAI: For parsing your travel documents (text only, deleted after processing)
  • Cloud hosting providers: For secure data storage

Trip Companions

When you invite others to a trip, they can see:

  • Trip details and itinerary
  • Your location during the trip (only if you enable location sharing)
  • Your edits and contributions to the trip

We never sell your data to third parties.

Data Security

We implement industry-standard security measures:

  • End-to-end encryption for data in transit
  • Encrypted data storage
  • Secure authentication with Firebase
  • Regular security audits and updates
  • Limited employee access to user data

Your Rights

You have the right to:

  • Access: Request a copy of your data
  • Correction: Update inaccurate information
  • Deletion: Delete your account and all associated data
  • Export: Download your trip data
  • Opt-out: Disable location sharing or notifications at any time

To exercise these rights, please contact us at [email protected]

Data Retention

We retain your data as follows:

  • Account data: Until you delete your account
  • Trip data: Until you delete the trip
  • Location data: Automatically deleted 30 days after trip end date
  • Imported documents: Temporarily stored during parsing, then immediately deleted

Children's Privacy

itabi is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of itabi after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Back to Home